Returns & Exchanges
We want you to be completely satisfied with your Yuzefi purchase, which is why we offer a 14-day return window for all full-priced items. Please ensure that products are returned in their original condition, unworn, and with all protective packaging and tags intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Item
Place the item securely in its original dust bag and branded box, ensuring all protective films are still attached to the hardware.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and retain your proof of postage; your refund will be processed within 10 business days of receipt.